Building a compassionate community
through the care of companion animals

Current Career Opportunities at Tails Humane Society

Are you an animal lover who is looking to make a difference in the lives of homeless animals? Why not consider joining the team at Tails Humane Society! We are currently hiring an Adoption Counselor.

Adoption Counselor

Part time: Approximately 24-28 hours/week
Reports to: Animal Care Supervisor

Job Summary:
This position is responsible for finding good homes for dogs, cats and other animals and creating a positive experience for potential adopters.

Essential Duties and Responsibilities:
 Interacts with general public, speaking with potential adopters to find out what they are looking for in a pet
 Builds an understanding of each animal and shares with potential adopters to facilitate best possible match
 Provides consistent high quality customer service to general public
 Assists individuals with the adoption process, sharing information about animal care and behavior
 Reviews adoption applications, interviews applicants and makes decisions to finalize an adoption
 Provides excellent customer service and care while communicating declined requests
 Maintains an increasing knowledge of dog and cat behaviors, common issues, and correction methods in order to facilitate good adoption matches
 Cleans animals and public areas through out the day, provides water and food, and walks animals as needed
 Immediately reports any health or behavioral problems to a supervisor
 Answers telephone calls, retrieves messages from voice mail and initiates and returns/forwards calls as necessary
 Relates and interacts with coworkers and management in a courteous and cooperative manner
 Readily complies with departmental policies and procedures
 Performs related special projects as assigned

Job Requirements:
 High school diploma or GED
 Weekend shifts required
 Exceptional customer service skills
 High degree of organizational and communication skill
 Basic knowledge of animal handling, care, and maintenance
 Ability to lift up to 50 pounds
 Stand on feet for up to 8 hours a day
 Basic data entry knowledge
 Knowledge of proper cash handling procedures  Basic knowledge of animal handling, care, and maintenance

Work Conditions

Work performed in a high noise level area. Exposure to industrial cleaning chemicals, fumes, dust, animal feces, zoonotic (human to animal) diseases, bites and scratches. Safety procedures must be adhered to at all times.

How to apply:

Inquiries or resumes can be sent to Lauren at

2250 Barber Greene Road
DeKalb, IL 60115
Phone: 815.758.2457 (815.75.TAILS)
Fax: 815.487.4944
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